The 10 Best Online Casinos in Germany for 2022
We have been testing the best online casinos in Germany for over 10 years.
What every German gambler should pay attention to is explained in detail on this page. If you want to get started right away, we recommend you to check out the winner Vegadream which scored the highest among all considered German online casinos.
- Over 80 top online casinos tested
- The most lucrative bonus offers
- Safe and legal gambling
TOP 10 – German Online Casinos – 12/2022
- 🥇 Vegadream (1st place – German casino test winner 2022)
- 🥈 Vulkan Vegas (2nd place – Lucrative casino bonus)
- 🥉 Boomerang (3rd place – One of the best online casinos in Germany)
- ⭐ 20Bet (4th place – Very good live casino)
- ⭐ Sportaza (5th place – Among the best German online casinos for Playtech games)
- ⭐ Nomini (6th place – New online casino in Germany)
- ⭐ LuckyDreams (7th place – Real money casino with best odds)
- ⭐ Casombie (8th place – Very good slot offer)
- ⭐ Casinoly (9th place – Real money casino with blackjack & roulette)
- ⭐ Locowin Casino (10th place – Huge selection of slots)
German Online Casinos 2022 – Top List
|Operator||Rating||Welcome Bonus||Payout Ratio||games||Live Casino||Mobile Casino||link||Bonus T&Cs||Test Result||Provider Overview||Bonus Info|
|Vegadream||4.9||€1,650* + 300 free spins||97,80%||🎰 2,720+ games||🙎♂️ Live Casino||📱 Mobile Casino||To the Casino||*18+. Welcome bonus for new customers. Offer: up to €1,650 + 300 Free Spins. Wagering requirements: 30x bonus within 30 days. Full bonus terms on the website. Play responsibly.||At Vegadream Casino, customers can look forward to a wide range of games, which cater to slot players, as well as table and live games fans. In addition, the online casino offers an attractive welcome bonus that will make even high rollers happy.||
|Zet Casino||4.8||€500* + 200 free spins||97,60%||🎰 2,500+ games||🙎♂️ Live Casino||📱 Mobile Casino||To the Casino||*18+. Welcome bonus for new customers. Bonus offer: €500. Wagering requirements: 30x bonus within 10 days. Full terms and conditions on the website. Play responsibly.||Zet Casino impresses with a large slot selection and jackpot titles. The welcome bonus is lavish, and winnings are subject to 30x wagering conditions. Moreover, there are additional casino promotions.||
|Sugar Casino||4.8||€1,500* + 100 free spins||97,40%||🎰 2,911 games||🙎♂️ Live Casino||📱 Mobile Casino||To the Casino||*18+. Bonus is valid for new customers. Maximum amount €1,500. Wagering requirements: 36x bonus within 7 days. Full terms and conditions on the website. Play responsibly.||Sugar Casino boasts a fancy design which catches the eye. Besides, it hosts a great mix of classic slots and jackpot games, which can’t remain unnoticed.||
|Woopwin Casino||4.7||€1,200* + 300 free spins||97,40%||🎰 3,300+ games||🙎♂️ Live Casino||📱 Mobile Casino||To the Casino||18+. Bonus is valid for new customers. Maximum amount €1,200 + 300 free spins. Wagering requirements: 20-30x bonus within 7 days. Full terms and conditions on the website. Play responsibly.||Woopwin Casino can win the players’ hearts with its diverse game selection and dazzling design.||
|SlotHunter Casino||4.6||€300* Welcome bonus||97,30%||🎰 2,100+ games||🙎♂️ Live Casino||📱 Mobile Casino||To the Casino||*18+. Welcome bonus for new customers. Bonus offer: €300 + 200 free spins. Wagering requirements: 50x bonus in 7 days. Full terms and conditions on the website. Play responsibly.||The SlotHunter Casino stands out with its numerous jackpot slots as well as its commendable live dealer lobby.||
|Vulkan Vegas||4.5||€1,000* + 125 free spins||97,10%||🎰 2,446 games||🙎♂️ Live Casino||📱 Mobile Casino||To the Casino||*18+. Bonus is valid for new customers. Maximum amount €1,000. Wagering requirements: 40x bonus within 5 days. Full terms and conditions on the website. Play responsibly.||Vulkan Vegas has rightfully taken a slot among the best online casinos in Germany. Here, players will find the perfect mix of casino games, bonuses and usability.||
|Nomini Casino||4.5||100% up to €500* + 100 free spins||96,90%||🎰 4,000+ games||🙎♂️ Live Games||📱 Mobile Casino||To the Casino||*18+. Bonus is valid for new customers. Maximum amount 500€. Wagering requirements: 35x bonus and deposit, 40x on free spins within 10 days. Full terms and conditions on the website. Play responsibly.||The Nomini Casino is beloved because of its wide selection of slots and a top selection of live casino games. Moreover, the casino boasts a VIP program and 8 attractive bonus offers.||
|Casombie||4.4||€500* + 100 free spins||96,70%||🎰 1,500+ games||🙎♂️ Live Casino||📱 Mobile Casino||To the Casino||*18+. Bonus is valid for new customers. Maximum amount €500. Wagering requirements: 35x bonus within 10 days. Full terms and conditions on the website. Play responsibly.||In addition to a large selection of games, Casombie Casino offers exclusive promotions which players can individually consider. Also, you can choose to opt-in for many free spins or a generous bonus amount.||
|Locowin||4.4||€1,850* + 500 free spins||96,40%||🎰 2,500+ games||🙎♂️ Live Casino||📱 Mobile Casino||To the Casino||*18+. Bonus is valid to new customers. Bonus offer: up to €1,850 and up to 500 free spins. Wagering requirements: 36x bonus within 7 days. Full terms and conditions on the website. Play responsibly.||Locowin Casino online offers an attractive bonus package for new players and impresses them with its large and diverse selection of casino games. Security also plays a major role, and at Locowin, the players’ data and funds are in good hands.||
|Luckydreams||4.4||€1,000* + 100 free spins*||96,40%||🎰 5,344 games||🙎♂️ Live games||📱 Mobile Casino||To the Casino||*18+. Bonus is valid for new customers. Maximum amount €1,000. Wagering requirements: 40x within 7 days. Full terms and conditions on the website. Play responsibly.||Luckydreams Casino hosts a staggering number of particularly popular casino games and countless new releases which pop up on a daily basis.||
Our Casino Test Winners at a Glance 12/2022
|🏆 Top German online casino||Vegadream|
|🎁 German casino with bonus||Vulkan Vegas|
|📈 Casino with highest payout ratio||Boomerang|
|🎯 Most recommended new casino||20Bet|
|🎰 First class slots casino||Sportaza|
|🎲 Casino with great game selection||Nomini|
|🛡️ Safest Online Casino||LuckyDreams|
|🤵 One of the best live online casinos Germany||Casombie|
|📱 Casino with Mobile App||Casinoly|
|📧 Casino with German customer service||Locowin Casino|
Which EU Licenses Can I Use in Germany?
Until the new gambling law comes into force, players can register at any EU-licensed Internet gaming arcade or use a casino with a licence from Schleswig-Holstein. Which licenses from the European Union are the most well-known in this regard and which ones stand for safe and serious online casinos? The first state regulation arose in 1995 in Atigua & Barbuda. From now on, gambling establishments with a licence were trustworthy and you could identify black sheep comparatively reliably.
- UK Gambling Commission
In 2004, the European licensing authorities in Malta (Malta Gaming Authority, MGA) and Gibraltar (Gibraltar Licensing Authority) were created. However, due to Brexit, Gibraltar licenses have become uninteresting for German gamblers. The gambling authority relevant in this country is the MGA in Malta.
There, most and best-known European Internet casinos are licensed. Other important licensing authorities are those in Curacao and the UK Gambling Commission. In current times, there are a total of 26 countries worldwide that issue gambling licenses. So to date, casinos without a German licence are still allowed and considered trustworthy.
Watch Out for Licenses from Curacao
To get a Curaçao licence, providers have to meet lower requirements than in many other countries. Therefore, we have looked very closely at our recommended Curaçao casinos. For example, when it comes to licensing, a company’s financial strength is more important than player protection and payout ratios. If you are looking for real money casinos on your own, you should look at the operator for relevant information and, if in doubt, prefer not to bet real money there.
Welcome Bonuses at the best Casinos Online
Rarer to find are casino bonuses without deposit requirements, but it is also offered in our top casinos. A No-Deposit Bonus is usually composed of game credits and free spins.
The best online casinos in Germany want to draw attention to their product with the Casino Welcome Bonus and with free spins and recruit new customers. However, this type of bonus is by no means a disadvantage, provided you use the offer properly and know what you are getting into.
All bonuses in our online casino tests are namely tied to so-called wagering requirements, which, depending on the provider and industry (eg casino or sports betting), are interpreted differently. The online casinos that currently have the most lucrative German casino bonus on offer, you can find in the bonus table.
What Makes a Good Casino Bonus?
- Generous bonus offer
- Free spins in the bonus package
- Fair bonus terms
- Table games revenue share
- Intransparent bonus terms
- Short bonus period
- One-sided free spins
While according to our online casino experiences 100-percent bonuses are very common, some internet gaming halls in Germany offer 200- or 300-percent bonuses – and even higher bonus amounts. However, not only the multiplication of the bonus amount, but also the maximum bonus amount plays a role because a 200 percent casino bonus does not make quite as much sense if the maximum amount is limited to 50 euros.
A good casino bonus can also be recognised by the fact that free spins are available in addition to game credits. These offer gamblers the opportunity to get to know slots without risk. Often, the free spins are only for very specific online slots. Information about this can be found in the bonus conditions. Otherwise, you can also contact customer service in the live chat.
Fair are the bonus conditions at the top 10 online casinos Germany has to offer if they give German casino sites fans a realistic chance to fulfill them. In addition, a good internet casino does not limit the amount of betting limits too much, so that the player can act flexibly even with an active online casino bonus. You can find out more about casinos without betting limits on our extra page. Always opt for offers that you can fulfill yourself.
|Casino||Bonus amount||Free spins||Slot share||Table game share|
|* 18+. Terms and conditions apply. Play responsibly.|
Not all games contribute equally to fulfilling the wagering requirements. The weighting of the different game types is different in every online casino, whereby especially slots are particularly worthwhile, as the corresponding stakes count 100 percent in most cases. The best online casino for the particular type of enthusiasts offers wagering that fits individual gaming preferences. The bonus makes it possible to fulfill the requirements on table games too, for example, so that players are not only dependent on slots.
In any case, it is recommended to inform yourself in detail about the bonus wagering requirements in casinos for German players and contact customer service if you have any questions – by e-mail, phone or live chat.
A bad casino bonus has incomprehensible and imprecise regulations. In addition, astronomically high turnover sums are due for the release of the bonuses and the associated winnings. Even if the turnover sum is not too high – if the estimated wagering period is too short, the player has no chance to clear the casino bonus.
Bad bonus offers in an online casino in Germany can also be recognised by the fact that casino fans can only unlock them with bets on slots, and table games are excluded. For roulette or blackjack fans, such bonus offers are out of the question.
What Bonuses Do Casinos also Offer
In addition to the bonus variants already described, new and existing customers can receive other extras and advantage offers in Internet casinos. For example, reload bonuses for further deposits to the player account are not uncommon, as well as bonus credits in the context of special promotions.
Many casino online providers also have bonuses and extras for existing customers in the program, which includes, among other things, a VIP program with a VIP bonus.
Those who like to wager large sums when gambling in Germany can secure a special high-roller bonus and exclusive offers at some of the best online casinos. While some online gambling houses Germany prominently advertise high-roller bonuses, German gamblers have to ask the casino’s customer support first in some cases. Players who wager a lot of money at the casino can benefit in multiple ways.
Some of the top 10 online casinos in Germany offer high-roller rewards like raffles or invitations to VIP events and like to come up with a lot to keep such players happy.
German Online Casino Payment Methods
The selection of payment methods as well as the regulations and procedures for payment transactions in Internet casinos represent important bases for decision-making for many players. Particularly popular in terms of payment providers are credit cards, immediate transfer with Klarna, e-wallets such as Skrill and Neteller, and formerly also PayPal. There are also various best casinos online with Paysafecard, as well as those that offer modern payment methods such as Apple Pay and Pay’n Play.
Online Casino Payments and Withdrawals
For deposits and withdrawals, it is worth a look at the cost regulations of the casino providers. Sometimes there are fees associated with the transfer of funds, some of which are not small. Excellent German Internet casinos spare players deposit fees and at the same time offer a versatile payment portfolio.
A good casino provider can also be recognised by the fact that the processing of withdrawals does not take long and that players have their winnings quickly in the account.
Popular Payment Methods in Online Casinos
- Deposit: yes
- Payment: yes
- Deposit: yes
- Depayment: yes
- Deposit: yes
- Depayment: yes
PayPal Payment Alternatives
The payment provider PayPal is still considered by many to be the decisive criterion for choosing an online casino. However, PayPal announced some time ago that there will be no more partnerships between Internet gaming houses. This means that players currently have to live without PayPal deposits in the casino.
Our recommended payment methods and the options below are the best alternatives to PayPal. We have determined in our online casino tests that the following providers do not have to hide behind the financial giant in terms of speed and security:
|Online payment provider||deposit duration||Withdrawal duration||Short description|
|PayPal Online Casinos||Currently there are no PayPal casinos available in Germany||PayPal has currently withdrawn from the German casino market. With the entry into force of the new gambling law, this will certainly change again. Until then, use the equivalent alternatives on our site.|
|Credit Card Online Casinos||immediately||several business days||Payments by credit card are done within a few moments. Once you have deposited your own card details, you will be able to make deposits in seconds in the future. Also withdrawals are possible by credit card.|
|Skrill Online Casinos||immediately||within 24 hours||Skrill belongs to one of the widespread payment options for reputable online casinos and impresses with high security. As an e-wallet, it is the perfect PayPal alternative for German players.|
|Neteller Online Casinos||immediately||within 24 hours||Payments made with Neteller are credited instantly. The wallet scores with payouts within the shortest time and can be found in almost all the best online casinos in Germany.|
|Trustly Online Casinos||immediately||within 24 hours||Trustly has also been able to make a name for itself in the meantime and offers the same mode of operation as SOFORT. Deposits are made within a few seconds. In addition, the account statement mentions “Trustly” instead of the Internet casino, so that account transactions remain private and anonymous.|
|paysafecard online casinos||immediately||not possible||The Paysafecard is also one of the methods where gamblers deposit without giving out their bank details. However, only deposits are possible with the Paysafecard. At the latest during the withdrawal, the player must deposit payment data.|
|Zimpler Online Casinos||immediately||not possible||This payment method comes from a company based in Sweden and with ZImpler, users pay via mobile device without much hassle. The benefits of Zimpler include secure transactions, full cost control with the help of self-selected payment limits, and the fact that payouts are also possible under certain circumstances.|
|MuchBetter Online Casinos||immediately||within 24 hours||Behind this payment service is a public company from London. Just like Apple Pay and Zimpler, Muchbetter focuses on mobile payments. Users can pay via an app and the transactions are done quickly and easily.|
|Neosurf Online Casinos||immediately||not possible||Neosurf is a prepaid credit card like Paysafecard. Payments with Neosurf are made anonymously and quickly. Transactions are encrypted using SSL technology. Withdrawals are not possible with this method.|
|Pay N Play Online Casinos||immediately||immediately||This payment method is an offer from the company Trustly. The money is transferred to the player account at Pay N Play in the shortest possible time by means of online banking – and the latest SSL encryption is used.|
The aspect of payout speed also needs a closer look. After all, players should not have to wait days or even weeks for their winnings to arrive. Money transfers work really fast with Skrill, Neteller or Trustly, for example. Not only the payment methods, but also the processing time plays a role. If you want it to go fast, I recommend a withdrawal with Skrill.
While some providers pay out within a few hours, other casinos take several days. Those who make au-payments before the bonus requirements are met can expect delays.
German Live Casinos
In a live casino, players can feel almost like they are in the “real” casino on-site in front of their computers and mobile devices. No good gambling provider can do without live casino offers in this day and age because such live dealer games are becoming increasingly popular – even in Germany.
Live offers at the top online casinos are referred to as such because they are transmitted via live stream and can create a realistic casino atmosphere during live casino games.
For this, a live dealer stands at the gaming table in a real casino room and is responsible for game management and comments in real-time on the game action, such as live baccarat. The live dealer can interact with players, and interactions with each other are also possible – just like in a real casino.
Some providers also offer live streams from top casinos around the world. Most of the time, these are roulette tables. And even exotic casino games from Asia can be found online. Those who do not like to follow the Geschenen in English have the option German live tables to select. But also Spanish, Italian, French, Russian and Turkish-speaking croupiers can be found in the live offer of the best live casinos on the Internet.
Follow the Gaming Action Live
Among the advantages of live games is not only the incomparable atmosphere, but also the fact that players can follow the game action with their own eyes and do not have to rely on an RNG. Of course, nobody has to worry about cheating in reputable Internet casinos with a German licence when it comes to the RNG – but there are many casino fans who prefer to see a real roulette wheel or real cards when they play in casinos.
Live Casino Security
To ensure the security of its customers, reputable casino online providers provide encryption for data transfer of any kind. Among the currently most secure and internationally recognised encryption standards is SSL technology. Some online casinos Germany boasts even carry certificates that stand for strictly tested encryption.
Popular Live Casino Software Developers
Software providers have also long since jumped on the live gaming trend and offer corresponding software solutions. Currently, Evolution is the undisputed top dog in terms of live casino software.
This is not least thanks to games like Immersive Roulette. Here, Evolution uses immersive camera footage to create a feeling as if you were immersed directly in the game. Evolution offers software for the PC and the mobile device and can convince in both areas across the board.
German Mobile Casinos for Android & iOS
Fans of German casino sites do not want to limit themselves when playing at the top 10 online casinos and also want to challenge their luck on the go. Good casino providers are aware of this. Therefore, they provide mobile casinos. Mobile online casino offers players can use – depending on the provider – in a standalone mobile app or via the web browser.
While mobile offerings used to offer only a few games and limited features, mobile internet casinos are on par with desktop versions in today’s world. Gamblers get access to (almost) the entire game portfolio and can enjoy excellent live casinos. In some cases, a special mobile bonus even beckons.
Access to Mobile Casino Offers
As mentioned earlier, mobile casinos can be accessed via an app or via the web browser. No Flash player is necessary and no downloads are required other than the app.
There are basically no major differences in the two mobile casino variants. The casino software is in the vast majority of cases available for smartphones and tablets and playable on both Android and iOS devices.
- Self-explanatory and intuitive controls
- Good clarity of the functions
- Lucrative bonuses for mobile players
- Varied game portfolio
- Good live casino offers
- All the features of the desktop casino
- Unlimited customer support via mobile
- Uncomplicated and unrestricted payments
- Unclear presentation of mobile casinos
- An inadequate selection of casino games
- Missing or small selection of live games
- Long loading times
- Limited feature set
When it comes to mobile casinos for Android and iOS, the providers from our best list cannot be missed. But only one can win the title of Best Online Casino for Mobile. In our top online casinos comparison, there was a neck-and-neck race here. This casino site is currently ahead in this category for casino players who want to play with real money on their smartphone and tablet:
- 3,400+ games for mobile
- usable for iOS & Android
- bonus available on mobile
Popular German Online Casino Games
When it comes to their own gaming portfolio, the best online casinos in Germany place particular emphasis on variety and quality of games, as these are the most important criteria for a good gambling provider on the net. When it comes to variety, the so-called big gambling games like roulette, online poker and blackjack are just as important as the selection of slot machines and live games offer. It is also always worth taking a look at the jackpot slots.
When it comes to slots, software developers like NetEnt, Microgaming, Play’n GO, Betsoft, Bally Wulff, and Yggdrasil are the ones with the highest reputation. In the live casino sector, Evolution represents the ultimate among software providers. In addition to the number and quality of casino online games, the payout ratios, handling, timeliness and chances of winning are still important.
The Most Popular Online Slot Machines in Germany
We want to help in the search for the most played casino online games and present the most popular online slots on the German market below in grid form.
This offers the opportunity to get a first impression of the most popular slot machines without any obligation and to familiarise yourself with the operations and mechanisms. Here is a list of the best slots:
Almost every slot player has heard the name “Book of Ra”. The Novoline slot has long enjoyed great popularity, which has not waned despite the fact that Novoline is currently no longer offering online slots. Fortunately, fans don’t have to be left completely high and dry – slots like “Book of Dead” by Play’n GO, “Book of Pharaoh” or “Ramses Book” represent adequate and popular “Book of Ra” alternatives.
Ever-popular online slots such as “Book of Ra” or, for example, “Starburst” are popular for very specific reasons. FairPlay, combined with a high payout rate, represent such factors.
But also features like free spins and multipliers make sure that it simply does not get boring. The graphic implementation of the casino games is also one of the requirements for many gamblers for their own favourite games – as well as the handling and control of the slots.
The 5 Most Popular Jackpot Slots
Among the most popular jackpot games are “Mega Moolah” by Microgaming and “Mega Fortune” by NetEnt. In addition to those already mentioned, software providers Yggdrasil and Playtech are known for excellent jackpot slots.
With an RTP of 89 percent, this jackpot slot from Microgaming is one of the less generous slots. On the other hand, “Mega Moolah” is known for its frequent payouts of the main winnings. Already 50 players have become millionaires. On average, each winner got 4.8 million euros. And if that’s not a reason to challenge your own luck at “Mega Moolah” as well.
|Recommended casino||Vulcan Vegas|
This jackpot slot, like “Mega Moolah”, belongs to the portfolio of the best German casinos online. It was developed by NetEnt and is called “Hall of Gods“. Casino fans can play for one of the three jackpots – the Mini, Midi and Mega Jackpot – depending on the amount of their bets. On average, more than 5.5 million euros can be won in the Mega Jackpot. 15 lucky players have already cracked the main jackpot.
With “Mega Fortune“, another NetEnt jackpot slot enjoys high popularity. This is due, among other things, to the frequency of the main wins. The main jackpot could already crack 45 players and got on average something more than four million euros. Here, too, a distinction is made between three jackpot sizes, which in “Mega Fortune” are called Rapid, Major and Mega Jackpot.
This slot game was developed by Playtech and enjoys a growing popularity among gamblers. The main prize in “Jackpot Giant” has not been paid out too often so far – but the two winners were able to enjoy sums in seven figures. So far, this jackpot slot has paid out more than 10 million euros.
And again it is the software developer NetEnt that provides a popular jackpot slot with “Arabian Nights“. Not only the great graphics and exciting features distinguish this slot machine, but also the main winnings of an average of 1.5 million euros. “Arabian Nights” is available at selected internet casinos.
- 20+ roulette games
- Great live kettle games
- Very good slot offer
You can even win big jackpots with the kettle game these days. A good example of this is Age of the Gods Roulette from Playtech. The trend in roulette is going more and more towards live games. Therefore, you can find less and less software-based roulette games at the providers. Nevertheless, the game manufacturers keep developing exciting variants such as Mini Roulette or Multi Wheel Roulette.
- Many blackjack variants
- Live blackjack games
- Blackjack bonus portion
Live blackjack offers you many interaction options with the croupier. And even blackjack card counting is possible here, at least theoretically. The card game, sometimes also called 17 and 4 or just 21, offers many side bets and interesting variations depending on the variant. So there is always plenty of fun to be had. You can find out more about this fascinating table game on our Online Blackjack page.
Other Casino Games
If you’ve eventually had your fill of the most popular casino classics, you’ll certainly want to discover new things when playing online gambling. Excellent casino online providers know this and present a creative selection of further gambling games with smaller and large winnings.
Best-Rated Software Provider of Casino Games
An excellent casino software is one of the most important basic building blocks for a good offer of online casino games. The top 10 online casinos in Germany provide their users with a selection of games from the leading software developers and offer a great variety in this regard. But which casino software developer has actually developed first-class casino games for the German online market?
In Germany, Novoline Casinos and Merkur online casinos are among the best known, but both developers no longer offer their slot machines online. So that eliminates two big players in this country. Good alternatives offer by developers like Bally Wulff and Play’n GO. There are online casinos Germany where the software must first be downloaded before playing. Much more often, however, different web standards are used.
Difference Between a Software and a Platform
he software provides not only the basis for casino games – it also keeps the casino’s internet site running. With the help of casino software, registrations are processed, payments are monitored and the interface is provided.
A platform is provided by the casino providers and decides, among other things, which games are available. The games run through the servers of each provider and the casinos access these games to provide them on their platforms.
- Overwhelming, intuitive user interface that presents no challenges even to inexperienced gamblers
- Varied game offerings from the best software providers
- Stable software that runs smoothly and without jerks
- Modern graphic design and uncomplicated operation of the games
- Missing German language version of the platform and games
- Long loading times of the games and casino pages
- Uncomprehensible, difficult menu navigation and complicated ways to start playing
The Best Casinos Online Customer Support
You often don’t realise how important good casino support is until you need it. Therefore, you should already have an eye on the customer service when choosing the right casino provider. This should be available at the most important times. Many Internet casino providers even have a 24/7 support. We make sure that this is also in German. It is not everywhere the case that there is always a German-speaking support staff.
- Good accessibility – in the optimal case, the support is available around the clock
- Germansprachigr Support – a customer service in German is a must in the casino
- Live Chat – the standard for communication should be easy to use
- Email – the answer to emails should land in the inbox within 24h
- Telephone hotline – a phone support is a nice extra for the players
- FAQ & Help – Helps players to search for the appropriate solution themselves
The live chat has established itself as a standard. Here can be helped quickly, send files and save the chat history. Important and non-urgent messages are best sent via e-mail to customer service. Those who prefer personal contact will be happy about a telephone hotline. Good support is rounded off with a clear FAQ and help page. A search function simplifies troubleshooting.
Tips and Player Protection
Tips for Registration
Basically, most casino online providers design the registration as uncomplicated. After all, the player should not already lose the desire to play during the lengthy account opening. To make the registration particularly palatable, good Internet casinos in Germany offer creative and generous welcome bonuses.
What to Look for when Registering
When choosing a password, players should proceed carefully and set the difficulty level as high as possible. When registering, it is important to always check your own details carefully in order to avoid difficulties with payouts later on.
The Casino Registration in 4 Steps
Registration The player visits the website of the online gambling house and clicks on the “Register” menu item there. This will not be difficult to find, as gambling providers like to encourage new players to register. Thereupon, it is necessary to fill out an online form. In some cases, there is a short registration, while other providers require an extensive registration. Don’t forget: Sometimes online gambling sites offer a no-deposit bonus, for which only an account opening is required.
Deposit If there is a deposit bonus, it pays to deposit a little more to get the most out of the opportunities. When choosing a payment method, pay attention to possible fees as well as the deposit speed. In most cases, the deposited money is credited within a few seconds, so the player can jump right in.
Playing Good Internet casinos in Germany ensure that a large selection of games of chance of all kinds is available for every taste, budget and player type. Winnings are instantly credited to the player account and are available for game wagering. Those with an active bonus should pay attention to the turnover weightings and turnover requirements and, if necessary, adjust the selection of games accordingly.
Payout If the hunt for luck is successful, sometimes rich winnings beckon. Who has played enough, the money won can be paid out. At the latest during the first payout, the players must prove their own identity in a reputable casino site. Depending on the provider, the payout period can vary between “immediately” and “in a few weeks”, so it is worthwhile to look for the corresponding regulations of the casino online providers.
A gambler’s life will then become largely or completely only about gambling. As a result, all other aspects of life suffer, such as friends or the job. Also, a gambling addiction usually leads to financial problems.
What to Do to Protect Yourself?
The most important thing is to constantly reflect on and question your own gambling behavior. If you consciously examine your own playing style, you run less risk of losing control. The easiest way to do this is to be honest with yourself and ask yourself some simple questions.
And if none of this helps, then the only thing left to do is to exclude yourself from access to the casino for a while. This option is offered at all reputable and secure casino online providers. Here you can read more about gambling addiction.